Help and reporting

Something not right?

Support at Growhood is a person reading email, run by Ezzeddine Jradi. Here is how to reach us and what to include.

In immediate danger?

Leave the unsafe situation and contact your local emergency services. Growhood is not an emergency service and email is not monitored around the clock.

Email support

The buttons below open your own mail app with a draft. Nothing is submitted inside Growhood. If no mail app opens, copy the address and write from any email account.

info@growhood.net

Report content or an exchange

Include:

  • The listing or post URL, or the exchange ID.
  • The approximate date.
  • A short description of your concern.
  • Relevant screenshots if they help, which is optional.

Please do not send passwords, verification codes, home addresses or unrelated private messages.

Email a report

Account and data requests

Email us for help with sign-in or access, correcting your details, a copy of your data, or deleting your account and data. Use the email address linked to your Growhood account where you can. The privacy page explains what is stored and what deletion currently involves.

Email an account request

What happens next

This is a proposed manual process, pending owner review:

  • The owner reads the details you supplied.
  • They may ask for clarification, or to verify your identity before helping with an account.
  • They consider appropriate next steps.

There is no automatic takedown or blocking, no 24-hour monitoring, and no guaranteed response time or outcome. See the sharing terms for community rules.